6
Customer Service
Fellowes offers a
toll-free help line
for customers living in the United States, Canada,
Mexico and Australia. If you live outside these regions or are otherwise unable to use
our help line, please call the Fellowes location nearest you, send a letter or email, or
contact your local dealer. All of our customer service phone numbers and other points
of contact are listed on the back of this manual.
Limited Warranty
Fellowes, Inc. warrants the cutting cylinders of the machine to be free from defects in
material and workmanship for
5 years
from the date of purchase by the original con-
sumer. Fellowes warrants all other parts of the machine to be free of defects in materi-
al and workmanship for
1 year
from the date of purchase by the original consumer. If
any part is found to be defective during the warranty period, your sole and exclusive
remedy will be repair or replacement, at Fellowes’ option and expense, of the defec-
tive part.
This warranty does not apply in cases of abuse, mishandling or unauthorised repair.
ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRI-
ATE WARRANTY PERIOD SET FORTH ABOVE. IN NO EVENT SHALL FELLOWES BE
LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ATTRIBUTABLE TO
THIS PRODUCT. This warranty gives you specific legal rights. You may have other
legal rights that vary. The duration, terms and conditions of this warranty are valid
worldwide, except where different limitations, restrictions or conditions may be
required by local law.
For more details or to obtain service under this warranty, please contact us (see back
cover) or your dealer.