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TROUBLESHOOTING LIMITED WARRANTY
Fellowes warrants the cutting cylinders of the machine to be free of
defects in material and workmanship for 5 years from the date of
purchase by the original consumer. Fellowes warrants all parts of the
machine to be free of defects in material and workmanship for 1 year
from the date of purchase by the original consumer. If any part is
found to be defective during the warrant period, your sole and exclu-
sive remedy will be repair or replacement, at Fellowes’ option and
expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling or unau-
thorized repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY
LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET
FORTH ABOVE. In no event shall Fellowes be liable for any consequen-
tial or incidental damages attributable to this product. This warranty
gives you specific legal rights. You may have other legal rights that
vary from state to state.
For more detail or to obtain service under this warranty, please con-
tact Fellowes Customer Service at 1-800-955-0959, Monday through
Friday, 8 AM - 5 PM (Central Standard Time).
For specific instructions on obtaining service under this warranty on
machines purchased outside the USA, contact the appropriate location
listed in the
Contact for Service
section of this instruction manual.
Warrantor: Fellowes, Inc.
a. Shredder is not plugged in.
b. Power switch is in the OFF (O) position.
Move switch to AUTO (I) position.
c. Shredder is jammed. See “Clearing a
Jam” section.
d. Shredder has exceeded the maximum
run time and requires a “cool-down”
time. See “Product Usage Guide” (page
1).
e. Shredder is not assembled properly.
See “Assembly.”
Cutting blades need to be oiled REGULARLY.
See “MAINTENANCE” section.
a. Shredder has exceeded the maximum
run time and requires a “cool-down”
time. See “Product Usage Guide” (page
1).
b. Shredder is jammed. See “OPERATION -
Clearing a Jam.”
Cutting blades need to be oiled REGULARLY.
See “MAINTENANCE” section.
a. Shredder head is not assembled proper-
ly (Model PS60C-2 only). See “ASSEM-
BLY.”
b. Paper is jammed. See “OPERATION -
Clearing a Jam.”
This is normal. The shredder runs a few sec-
onds longer than the paper in order to keep
the cutters clear of paper particles and reduce
the chances of a jam.
Shredder will not
operate.
Shredder makes a
loud squeaking or
rubbing noise. (Model
PS60C-2 only)
Shredder suddenly
stops while
shredding.
Shredder shreds less
than capacity. (Model
PS60C-2 only)
Red LED is lit.
Shredder runs for a
few seconds after
the paper has cleared
the cutters. (Model
PS60C-2 only)
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