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SlotServer Start-Up Guide Page 12 of 14
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: support@fieldserver.com
Appendix B.5. Technical Support
Before contacting Technical support to report an issue, go to Start|Programs|FieldServer utilities|Tools and
browse to Serial Capture. Take a log (See ENotes 26 and 58 in the folder called Library on the USB Flash Drive).
Send this log together with the configuration file to support@fieldserver.com for evaluation.
Note that while all necessary documentation is shipped with the FieldServer on the USB flash drive, these
documents are constantly being updated. Newer versions may be available on the web at www.fieldserver.com.