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Introduction Customer service and technical support
FortiGate-60 Installation Guide 01-28008-0018-20050128 11
For information on Fortinet telephone support, see http://support.fortinet.com.
When requesting technical support, please provide the following information:
• Your name
• Company name
•Location
• Email address
• Telephone number
• FortiGate unit serial number
• FortiGate model
• FortiGate FortiOS firmware version
• Detailed description of the problem