Filter
Top Products
Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINALEND USER THAT FOR APERIOD OF ONE (1) YEAR FROM THE ORIG-
INAL DATE OF PURCHASE AS EVIDENCED BYACOPY OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT SHALLBE FREE FROM
DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOTINCLUDE DAMAGE DUE TO ACTS OF GOD, ACCI-
DENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE ENVIRONMENT OR IMPROPER MAINTENANCE. THE SOLE OBLIGA-
TION AND LIABILITY OF FRANKLIN, AND YOUR EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, WILL BE REPAIR OR REPLACE-
MENT WITH THE SAME OR AN EQUIVALENT PRODUCTOF THE DEFECTIVE PORTION OF THE PRODUCT, ATTHE SOLE OPTION OF
FRANKLIN IF IT DETERMINES THATTHE PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITHIN THE DURATION OF THE LIMIT-
ED WARRANTY. THIS REMEDY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY. THIS WARRANTY GIVES YOU CER-
TAIN RIGHTS; YOU MAYALSO HAVE OTHER LEGISLATED RIGHTS THATMAY VARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES EXPRESSLYRECITED
ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUTANY OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILITY OR FITNESS FOR APARTIC-
ULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. THIS WARRANTYAPPLIES ONLY
TO PRODUCTS MANUFACTURED BY FRANKLIN AND DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERYCONTACTS OR ANY
OTHER DAMAGE CAUSED BY BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALLHAVE ANY LIABILITYTO YOU
OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIALDAMAGES WHATSOEVER,
INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSTOR DAMAGED DATAOR OTHER COMMERCIALOR ECONOMIC
LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR THEYARE OTHERWISE FORESEEABLE. WE ARE
ALSO NOT RESPONSIBLE FOR CLAIMS BYATHIRD PARTY. OUR MAXIMUM AGGREGATE LIABILITYTO YOU, AND THAT OF OUR DEALERS
AND SUPPLIERS, SHALL NOTEXCEED THE AMOUNTPAID BY YOU FOR THE FRANKLIN PRODUCTAS EVIDENCED BYYOUR PURCHASE
RECEIPT. YOU ACKNOWLEDGE THAT THIS IS AREASONABLE ALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOTALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIALOR INCIDENTALDAMAGES, SO THE ABOVE LIMITATION MAY NOTAPPLY
TO YOU. IF THE LAWS OF THE RELEVANTJURISDICTION DO NOT PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION
OF IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTYGRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING ADEFECT, YOU MUSTCALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-266-
5626, TO REQUESTARETURN MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE PRODUCT(TRANS-
PORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN AFRANKLIN PRODUCT, PLEASE INCLUDE ANOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE NUMBER, ABRIEF
DESCRIPTION OF THE DEFECTAND ACOPY OF YOUR SALES RECEIPTAS PROOF OF YOUR ORIGINAL DATE OF PURCHASE. YOU MUSTALSO
WRITE THE RMAPROMINENTLY ON THE PACKAGE IF YOU RETURN THE PRODUCT, OTHERWISE THERE MAY BE ALENGTHY DELAY IN THE
PROCESSING OF YOUR RETURN. WE STRONGLY RECOMMEND USING ATRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.