Franklin DBD-470 eBook Reader User Manual


 
Limited Warranty (U.S. only)
66
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINAL END USER THAT FOR A PERIOD OF ONE (1)
YEAR FROM THE ORIGINALDATE OF PURCHASE AS EVIDENCED BYACOPY OF YOUR RECEIPT, YOUR FRANKLIN
PRODUCT SHALLBE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES
NOT INCLUDE DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION,
UNSUITABLE ENVIRONMENT OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN,
AND YOUR EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, WILLBE REPAIR OR REPLACEMENT WITH
THE SAME OR AN EQUIVALENTPRODUCT OF THE DEFECTIVE PORTION OF THE PRODUCT, ATTHE SOLE
OPTION OF FRANKLIN IF IT DETERMINES THATTHE PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE
WITHIN THE DURATION OF THE LIMITED WARRANTY. THIS REMEDY IS YOUR EXCLUSIVE REMEDY FOR BREACH
OF THIS WARRANTY. THIS WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAYALSO HAVE OTHER LEGISLATED
RIGHTS THAT MAY VARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES
EXPRESSLY RECITED ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUTANYOTHER WAR-
RANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABLE QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY
LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. THIS WARRANTYAPPLIES ONLYTO PRODUCTS
MANUFACTURED BY FRANKLIN AND DOES NOTINCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS OR
ANY OTHER DAMAGE CAUSED BY BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL
HAVE ANYLIABILITYTO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOTLIMITED TO, LOSS OF REVENUE OR PROFIT,
LOST OR DAMAGED DATA OR OTHER COMMERCIALOR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, OR THEYARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT RESPONSI-
BLE FOR CLAIMS BYATHIRD PARTY. OUR MAXIMUM AGGREGATE LIABILITYTO YOU, AND THATOF OUR DEALERS
AND SUPPLIERS, SHALL NOTEXCEED THE AMOUNT PAID BY YOU FOR THE FRANKLIN PRODUCTAS EVIDENCED
BY YOUR PURCHASE RECEIPT. YOU ACKNOWLEDGE THATTHIS IS A REASONABLE ALLOCATION OF RISK. SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIALOR
INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAYNOTAPPLYTO YOU. IF THE LAWS OF THE RELEVANT
JURISDICTION DO NOT PERMIT FULLWAIVER OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED WAR-
RANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU MUST CALL FRANKLIN’S CUSTOMER SERVICE
DESK, 1-800-266-5626, TO REQUESTARETURN MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE
RETURNING THE PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE ANOTE WITH THE RMA, YOUR NAME, ADDRESS, TELE-
PHONE NUMBER, A BRIEF DESCRIPTION OF THE DEFECTAND ACOPYOF YOUR SALES RECEIPTAS PROOF OF
YOUR ORIGINAL DATE OF PURCHASE. YOU MUSTALSO WRITE THE RMA PROMINENTLY ON THE PACKAGE IF
YOU RETURN THE PRODUCT, OTHERWISE THERE MAY BE ALENGTHYDELAY IN THE PROCESSING OF YOUR
RETURN. WE STRONGLY RECOMMEND USING A TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR
RETURN.