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WARRANTY
(VALID IN EUROPE/TURKEY ONLY)
1
YEAR
WARRANTY
We thank you for purchasing this Freecom product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the
quick install guide, instruction manual and any additional electronic and or printed
manuals. When problems occur we have a database with Frequently Asked Questions
(FAQ) on our Freecom website (www.freecom.com), please check this site before you
contact the helpdesk.
Your Guarantee
All Freecom products come with unlimited technical phone and web support. By this
Guarantee, Freecom warrants their products to be free from defects in material and
workmanship for a period listed below from the date of its original purchase. If during
this period of guarantee the product proves defective due to improper materials or
workmanship, Freecom will, without charge for labour or parts, at its sole discretion,
repair or replace the product or its defective parts upon the terms and conditions set
out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indica-
ting the date of purchase, product and serial number) is presented together with the
defective product and a Freecom RMA number received from the Freecom Website or
given by a Freecom Service Center. Freecom reserves the right to refuse the free-of-
charge guarantee services when the date of purchase of the product cannot be proven.
This guarantee will not apply if the RMA number is missing, the serial number on the
product has been altered, removed or made illegible.
This guarantee covers only the hardware components packaged with the product.
This guarantee covers none of the following: (a) any consumable supplied with the
product, such as media or batteries; (b) damage to or loss of any software programs,
data or removable storage media; (c) any damage resulting from adaptations, changes
or adjustments, which may have been made to the product, without the prior writ-
ten consent of Freecom; (d) attempted repair by any party other than authorized by
Freecom and (e) accidents, lightning, water, re or any other such cause beyond the
reasonable control of Freecom.
With respect to all services provided, Freecom is not responsible for any damage to
or loss of any programs, data or other information stored on any media or any part
of any product serviced. Freecom is not liable for the consequence of business loss in
case of system failure. Be sure to exclude all parts not covered by this guarantee prior
to returning the product to Freecom. Freecom is not liable for any loss or damage to
these items. If during the repair of the product the contents of the hard drive are altered,
deleted or in any way modied, Freecom is not liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will
be either new, equivalent to new or reconditioned. All replaced parts and products
become the property of Freecom The period of guarantee for any product or part re-
paired or replaced in warranty shall be the balance of the original guarantee. Repairs
or replacements on product or parts out of warranty carry 6 (six) months guarantee.