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FREECOM Internet Service
FREECOM Technologies makes the following service available in the Internet at
www.freecom.com
Online information on technical problems
Current product information
Drivers, driver updates and software information
Support hotline
If you have carefully read the manual and, despite having observed all
troubleshooting information, still cannot get your FREECOM device to work
properly, you can contact our hotlines:
Hotline Email
Deutschland & Österreich +49 (0) 203 768 0950 supportde@freecom.com
France & Belgique (F) +33 (0) 1 34 04 72 05 supportfr@freecom.com
Nederland & België (N) +31 (0) 15 888 0110 supportnl@freecom.com
Schweiz (D) +41 (0) 848 88 99 10 supportde@freecom.com
Suisse (F) +41 (0) 848 88 77 10 supportfr@freecom.com
United Kingdom & Ireland +44 (0) 1423 704 715 supportuk@freecom.com
All other countries:
Please apply to your local FREECOM Reseller or email to:
supportint@freecom.com
If possible, try to call from a phone near your computer.
Please have the following information ready for your call:
The serial number from the back of your FREECOM drive and Cable II USB/
Cable II IEEE 1394
The revision no. of your driver diskette (CD)
Information located on the power pack
The version number of your operating system and the software you are having
problems with
A precise description of the error and any error messaged displayed
The name and model of your computer and any installed hardware
Can the problem be reproduced every time?
Has this problem occurred before? If it is a new problem, did you recently
change your system configuration?
FREECOM Internet Service