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6.4.1
Outline of troubleshooting procedures............................................................................. 105
6.4.2 Troubleshooting with HDD replacement in the field ....................................................... 105
6.4.3 Troubleshooting at the repair site..................................................................................... 107
6.4.4 Troubleshooting with parts replacement in the factory.................................................... 108
6.4.5 Finding possibly faulty parts ............................................................................................ 108
6.5 Packaging ......................................................................................................................... 108
6.5.1 Single HDD packaging..................................................................................................... 108
6.5.2 Multi-box packaging ........................................................................................................ 110
CHAPTER 7 ERROR ANALYSIS......................................................................................... 113
7.1 Sense Data Collection ...................................................................................................... 113
7.1.1 Sense data......................................................................................................................... 113
7.1.2 Sense data format ............................................................................................................. 113
7.2 Sense Data Analysis ......................................................................................................... 115
7.2.1 Error information indicated with sense data..................................................................... 115
7.2.2 Sense data (3-0C-03), (4-32-00), (4-40-xx), and (4-C4-xx) ............................................ 116
7.2.3 Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00): Disk read error................................... 116
7.2.4 Sense data (4-44-xx), (5-2x-xx), (5-90-00), (B-44-xx), (B-47-xx), (B-48-00),
(B-49-00), (B-4D-xx) and (B-4E-00): SCSI interface error............................................ 116
APPENDIX A SETTING TERMINALS................................................................................. 117
A.1 Setting Terminals (on NP model only)............................................................................. 118
APPENDIX B CONNECTOR SIGNAL ALLOCATION ..................................................... 119
B.1 SCSI Connector Signal Allocation: SCA2 type LVD 16-bit SCSI ................................. 120
B.2 SCSI Connector Signal Allocation: 68-pin type LVD 16-bit SCSI ................................ 121
GLOSSARY.................................................................................................................................. 123
ACRONYMS AND ABBREVIATIONS .................................................................................... 125
INDEX ....................................................................................................................................... 127
C141-E270 9