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Magnum14E Media Converters Installation and User Guide (10/02)
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5.1 Before Calling for Assistance
1. If difficulty is encountered when installing or operating the unit, refer back to the
installation Section of the applicable chapter of this manual. Also check to make sure
that the various components of the network are interoperable.
2. Check the cables and connectors to ensure that they have been properly connected
and the cables/wires have not been crimped or in some way impaired during
installation. (About 90% of network downtime can be attributed to wiring and
connector problems.)
3. Make sure that an AC power cord is properly attached to each Magnum 14E Media
Converter unit. Be certain that each AC power cord is plugged into a functioning
electrical outlet. Use the PWR LEDs to verify each unit is receiving power.
4. If the problem is isolated to a network device other than the Magnum 14E Media
Converters product, it is recommended that the problem device is replaced with a
known good device. Verify whether or not the problem is corrected. If not, go to
Step 5 below. If the problem is corrected, the Magnum 14E Media Converters and its
associated cables are functioning properly.