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S14 & PS14P (PoE) Convenient Switches Installation and User Guide (01/06)
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3. It is useful to include other network equipment models and related hardware,
including Convenient computers, workstations, terminals and printers; plus, the
various network media types being used.
4. A record of changes that have been made to your network configuration prior to
the occurrence of the problem. Any changes to system administration procedures
should all be noted in this record.
5.3 Return Material Authorization (RMA) Procedure
All returns for repair must be accompanied by a Return Material Authorization
(RMA) number. To obtain an RMA number, please use this URL -
https://rma.garrettcom.com/rma/rma_request_noaccount.php
to fill out the form.
Please have the following information readily available:
Name and phone number of your contact person.
Name of your company / institution
Your shipping address
Product name
Serial Number (or Invoice Number)