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10
VII. Troubleshooting
• Hub Not Seen
Make sure you have installed all Windows
®
updates and patches pertaining to USB.
These are available on Microsoft’s
®
website. Make sure all cables are properly
connected.
• Hub Not Working After Reboot
Unplug the uplink cable (and the AC adapter
cable if it is connected) from the hub. The
uplink cable is plugged into the “Upstream
Port” shown in section VI. Wait 2 seconds.
Plug the cable(s) back in.
• Hub Not Seen on a laptop
USB 2.0 Hubs may not work on all laptops.
Try the hub on a desktop computer to
confi rm functionality of the hub. If this works,
contact your computer dealer.
If problems continue contact help at,
www.jascoproducts.com.