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Appendix- 71 -
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4-2 Troubleshooting
Below is a collection of general asked questions. To check general asked questions based on a specific
motherboard model, please log on to www.gigabyte.com.tw
Question 1: I cannot see some options that were included in previous BIOS after updating BIOS. Why?
Answer: Some advanced options are hidden in new BIOS version. Please press Ctrl and F1 keys after
entering BIOS menu and you will be able to see these options.
Questions 2: Why is the light of my keyboard/optical mouse still on after computer shuts down?
Answer: In some boards, a small amount of electricity is kept on standby after computer shuts down
and that's why the light is still on.
Question 3: How do I clear CMOS?
Answer: If your board has a Clear CMOS jumper, please refer to the Clear CMOS steps in the manual.
If your board doesn't have such jumper, you can take off the on-board battery to leak voltage to clear
CMOS. Please refer to the steps below:
Steps:
1. Turn off power.
2. Disconnect the power cord from MB.
3. Take out the battery gently and put it aside for about 10 minutes (Or you can use a metal object
to connect the positive and negative pins in the battery holder to makethem short for one
minute).
4. Re-insert the battery to the battery holder.
5. Connect power cord to MB again and turn on power.
6. Press Del to enter BIOS and load Fail-Safe Defaults(or load Optimized Defaults).
7. Save changes and reboot the system.
Question 4: Why do I still get a weak sound after turning up the speaker to the maximum volume?
Answer: Please make sure the speaker you are using is equipped with an internal amplifier. If not,
please change another speaker with power/amplifier and try again later.
Question 5: Sometimes I hear different continuous beeps from computer after system boots up. What do
these beeps usually stand for?
Answer: The beep codes below may help you identify the possible computer problems. However,
they are only for reference purposes. The situations might differ from case to case.
AMI BIOS Beep Codes
*
Computer gives 1 short beep when system boots successfully.
*Except for beep code 8, these codes are always fatal.
1 beep Refresh failure
2 beeps Parity error
3 beeps Base 64K memory failure
4 beeps Timer not operational
5 beeps Processor error
6 beeps 8042 - gate A20 failure
7 beeps Processor exception interrupt error
8 beeps Display memory read/write failure
9 beeps ROM checksum error
10 beeps CMOS shutdown register read/write error
11 beeps Cache memory bad
AWARD BIOS Beep Codes
1 short: System boots successfully
2 short: CMOS setting error
1 long 1 short: DRAM or M/B error
1 long 2 short: Monitor or display card
error
1 long 3 short: Keyboard error
1 long 9 short: BIOS ROM error
Continuous long beeps: DRAM error
Continuous short beeps: Power error