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Appendix A: Frequently Asked Questions (FAQ)
Q: How do I check to see if the network card was installed properly?
A: If the card was installed properly, it should be listed under device manager as: DP83820
Gigabit Network Controller. To get to device manager (For most Microsoft Windows
Operating Systems)
1. Start > Settings > Control Panel > System
2. Go to ‘Device Manager’
3. Go to ‘Network Adapters’
4. Go to “Proprieties”Æ device status should display” This device is working properly”
To check and see if there is a WAN (Wide Area Network) connection going through the network:
* connect your network card to your Network. (Modem/Router/Switch)
(For Windows 95, Windows 98, and Windows ME)
1. Start > Run
2. Type in ‘winipcfg’
3. Scroll down the list of network adapters and high-light the Gigabit Network card
4. If an IP address is listed (besides 169.xx.xx.xx) then it should be getting a connection
through your ISP (Internet Service Provider)
5. If the IP doesn’t seem to appear or wrong, then click on ‘Release’ and then ‘Renew’ after.
A new IP should be listed after the process is finished.
(For Windows 2000 and up)
1. Start > Run
2. Type in cmd (or command)
3. A Dos Prompt Window should pop up
4. Type in ‘ipconfig /all’
That should give you a status of your IP’s. If no IP’s were provided or listed, try to release and
renew your network adapter. To do so:
At the Dos Prompt:
1. Type: ipconfig /release (this should take a few moments and it releases your IP)
2. Type: ipconfig /renew (this should take a few moments and it refreshes your IP)
3. To use the ping command in MS-DOS Prompt
Click on Start > Run type in Command and hit enter.
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