Troubleshooting
5
5-4 Gilson 508 Interface Module User’s Guide
Repair and Return Policies
Return Procedure
Contact your local distributor’s Customer Service Department to obtain
authorization before returning any Gilson equipment. To return a piece of
equipment:
• Carefully pack the unit to prevent damage in transit. Check with your
distributor regarding proper method of shipment. No responsibility is
assumed by Gilson or your distributor for damage caused by improperly
packaged instruments. Indicate the authorization on the carton and on the
packing slip.
• Always insure for the replacement value of the unit.
• Include a description of symptoms, your name, address, phone number, and
purchase order to cover repair costs, return and shipping charges, if your
institution requires it.
Unit End-of-Life
When a unit reaches the end of its useful life, refer to www.gilson.com
for directions and information on the end-of-life policy. This is in
accordance with the European Union Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).