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For technical questions, please call 1-800-444-3353. Page 12
SKU 93499
Troubleshooting
Note: The housing of this unit may eventually fill with paper shavings. If this
occurs, the bin must be cleaned out by a qualified service technician.
Problem: Paper is hanging from the Shredder exit after finishing.
Cause: Paper is clogging the machine.
Solution: Set the unit to “REV” (reverse) and remove the scraps.
Problem: Paper is not feeding properly.
Cause: Paper isn’t straight in the feeder.
Solution: Reposition paper so that both corners enter together.
Problem: The paper jams and the machine stops rotating. Motor overheats.
Cause: Too much paper has been inserted. Temperature protection is activated.
Solution: Set the switch to “REV” and remove excess paper (make sure not to go
over the 1 sheet maximum). Unplug the unit and allow it to cool before
restarting.