Filter
Top Products
-3-
598-1112-01
TROUBLESHOOTING
Chime does not sound:
• Check Chime: Disconnect wire from terminal marked “TRANS”. Have someone operate push
button at front door while you momentarily touch the “TRANS” wire to terminal marked “FRONT”.
You will see a small spark if push button, wiring, and transformer are operating properly. Repeat
the steps for “REAR” terminal and rear push button. If wiring between transformer and push
button(s) check out properly, replace chime.
• Check Transformer: Momentarily touch the two low-voltage terminals with a screwdriver. You will
see a small spark if transformer is operating properly. If no spark is evident, replace transformer.
• Check Push Button(s): Remove suspected unit from door frame, disconnect wire from terminals
and touch bare wires together. If chime operates, push button is defective. Replace push button.
DESA Specialty Products™ reserves the right to discontinue and to change specifications at any time
without notice without incurring any obligation to incorporate new features in previously sold products.
ONE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from
state to state or province to province.
For a period of one year from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you. To obtain a refund or a replacement, return the product to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, and expendable
items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished
component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience,
installation, setup time, loss of use, or unauthorized service.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other
equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT
THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE
NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF
BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. Retain receipt for warranty claims.
No Service Parts Available for this Product
TECHNICAL SERVICE
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30
PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number,
Date of Purchase, and Place of Purchase.