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Troubleshooting common issues
13
English
Removing torn pieces of
paper from the printer
A piece of jammed paper can tear while
being removed. Use the following
procedure to remove any small pieces of
paper left in the printer.
1 Make sure the toner cartridge is
installed and the printer door is
closed.
2
Turn the printer off and then back on.
As the printer restarts, the rollers will
advance the piece(s) of paper.
Note
To turn the power off, unplug the power
cord. Plug the power cord back in to turn
the printer on.
3 Open the printer door and remove
the toner cartridge.
4 Remove the piece(s) of paper.
5 Reinstall the toner cartridge and
close the printer door.
If the paper is still not accessible, repeat
steps 1 through 5.
1
2
3
4
5