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13For more information, visit: www.hp.com/hps/storage
HP related services (continued)
To gain the fullest value from your array investment, you can benefit from intelligent
software and expert services throughout the IT life-cycle.
Business continuity software
Fast Recovery Solutions HP StorageWorks Fast Recovery Solutions (FRS) enables the instant recovery of Microsoft Exchange 2003 databases. Ideal for
environments that require the highest level of availability, FRS is designed to allow application administrators to utilise the automated
disaster recovery technologies built into HP StorageWorks Disk Array systems, without extensive storage training.
Cluster Extension EVA and XP HP StorageWorks Cluster Extension EVA and XP Software continues your critical applications within minutes or seconds after an event.
It offers disaster tolerance against application downtime from fault, failure or site disaster by extending clusters between data centres. It
works seamlessly with your open-system clustering software and XP storage systems to automate fail-over and fail-back between sites.
Storage device management software
XP External Storage HP StorageWorks XP External Storage Software decreases the stress and reduces the cost of owning heterogeneous data storage by
simplifying and centralising common SAN management tasks through storage virtualisation. In addition, it simplifies movement of data
between dissimilar arrays. HP XP External Storage Software provides these benefits by giving you the ability to access, monitor and
manage data residing on a variety of different disk arrays as if all of the data were residing on an HP StorageWorks XP Disk Array.
XP Disk/Cache Partition This software can reduce storage costs by dividing a large HP StorageWorks XP Disk Array into smaller segments suitable for
departmental usage, while retaining superb performance and high availability.
Reactive support services
Support Plus Service Improves system performance and uptime
Support Plus 24 Service Increases availability of your IT infrastructure with comprehensive 24x7 hardware and software services
Proactive support services
Proactive 24 Service Improves uptime with responsive hardware and software services available 24x7
Proactive Select Service Improves IT performance and manageability through the use of cost-effective flexible proactive services
Mission critical services
Critical Service Reduces impact of unplanned downtime and improves IT operational efficiency
Mission Critical Partnership Helping you successfully deliver your services at an affordable cost to the business
Deployment services
HP StorageWorks Disk Array
Installation and Startup Service
Proper installation of your storage hardware is crucial to help realise improved return on investment (ROI)
HP StorageWorks MSA Family Disk
Array Installation and Startup Service
MSA Disk Array start-up, this service provides hardware and software installation
HP StorageWorks EVA 4400 Disk
Array Installation and Startup Service
EVA 4400 Disk Array start-up, this service provides hardware and software installation
HP StorageWorks EVA/XP Disk Array
Installation and Startup Service
EVA/XP Disk Array start-up, this service provides hardware and software installation
Data Replication Solution Service Enables an optimal environment, which keeps your mission-critical data safe, more secure and highly available
SAN Solution Service End technology services make the most of your investment
Other services
Data Migration Service Migrating your data ‘on line’ to align to your specific cost, availability and business needs while your business operation continues
Data Sanitisation Service Protects your business from the risk of important information being retrieved from retired hard disk media by unauthorised parties
HP Assessment for SANs Service Optimises availability levels and ongoing management of your storage and SAN environment
HP Performance Analysis for the
StorageWorks XP/EVA Disk Arrays
Increases performance, stability and availability by identifying potential bottlenecks
HP StorageWorks EVA Firmware
Update Service
A one-time, one-day deployment service designed to upgrade the firmware on one HP StorageWorks EVA disk array to the latest
specification of firmware for both controllers and disk drives
HP vDisk LUN Design and
Implementation Service
When redeploying an HP StorageWorks disk array, the HP Vdisk/LUN Design and Implementation Service assures proper configuration
of storage hardware to help maximise the effectiveness of your storage
HP software (continued)
HP provides software that allows you to align IT with business needs, automate error-prone processes and fine-tune your infrastructure.
HP technology services