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Troubleshooting
Reference Guide A–3
Undocking Problems
Problem Possible Cause Solution
The computer will not
disconnect from the
docking station.
The connectors are
jammed.
Press the eject button all the
way in. If the computer does
not disconnect, repeat this
procedure to disconnect the
computer.
Ä
Applying
excessive
force may
damage
connector
pins.
The HP/Kensington
Cable Lock is in the
locked position.
Unlock the lock and then
disconnect the computer.