Filter
Top Products
443562-001.book Page 6 Thursday, March 15, 2007 8:47 PM
Troubleshooting
The WLAN connection is not working
If a WLAN connection is not working as expected, follow
these suggestions:
■ Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■ Be sure that the computer wireless antennae are free from
obstructions.
■ Be sure that the cable or DSL modem and its power cord
are properly connected, and the lights are on.
■ If applicable, be sure that the wireless router (access
point) is turned on and properly connected to the DSL or
cable modem.
■ Disconnect and then reconnect all cables, and turn the
power off and then back on.
✎
For more information on wireless technology, refer to the
information and the Web site links in Help and Support.
✎
For information on activating broadband wireless service, refer to
the mobile network operator information included with your
computer.
Help and Support
If the preceding questions and solutions did not address your
problem, access Help and Support by selecting Start > Help
and Support. Help and Support provides the following
assistance:
■ Information about the computer, such as model and serial
number, installed software, hardware components, and
specifications
■ Answers to questions about using the computer
■ Product information to help you learn to use the computer
and operating system features
■ Updates for the operating system, device drivers, and
software provided on the computer
4–6 Getting Started