HP (Hewlett-Packard) 5100 Printer User Manual


 
ENWW Chapter 4: Problem Solving 95
2 Can you print a configuration page?
Go to step 3.
YES
NO
A
configuration
page does not
print.
A blank
page prints.
A message other
than READY or
PRINTING
CONFIGURATION
is displayed.
Go to page 83.
Print a configuration page to verify
that the printer is feeding paper
correctly (page 105).
Check that all trays are properly
loaded, adjusted, and installed in
the printer. (See the sections on
loading paper, starting on page 28.)
From the computer, check the print
queue or print spooler to see if the
printer has been paused. If there
are problems with the current print
job, or if the printer is paused, a
configuration page will not print.
(Press [Cancel Job] and try Step 2
again.)
Check that the sealing tape is not still
in the print cartridge. (See the start
guide or the instructions that came
with the print cartridge.)
The print cartridge might be empty.
Install a new print cartridge.