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Software and configuration utilities 109
If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required.
These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as
part of an SPP.
If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server
supports. To verify that your server is using the latest supported version and for more information about SPP,
see the HP website (http://www.hp.com/go/spp/download).
To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click
on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click
Go.
Software and firmware
Software and firmware should be updated before using the server for the first time, unless any installed
software or components require an older version. For system software and firmware updates, download the
SPP ("HP Service Pack for ProLiant" on page 102) from the HP website (http://www.hp.com/go/spp).
Version control
The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule
software update tasks to the entire enterprise.
• VCRM manages the repository for SPP. Administrators can view the SPP contents or configure VCRM to
automatically update the repository with internet downloads of the latest software and firmware from
HP.
• VCA compares installed software versions on the node with updates available in the VCRM managed
repository. Administrators configure VCA to point to a repository managed by VCRM.
For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP
Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website
(http://www.hp.com/go/hpsim).
HP operating systems and virtualization software support for
ProLiant servers
For information about specific versions of a supported operating system, see the HP website
(http://www.hp.com/go/ossupport).
HP Technology Service Portfolio
HP Technology Services offers a targeted set of consultancy, deployment, and service solutions to meet the
support needs of most business and IT environments.
Foundation Care services—Delivers scalable hardware and software support packages for HP ProLiant
server and industry-standard software. You can choose the type and level of service that is most suitable for
your business needs.
HP Collaborative Support—With a single call, HP addresses initial hardware and software support needs
and helps to quickly identify if a problem is related to hardware or software. If the problem is related to
hardware, HP resolves the problem according to service level commitments. If the reported incident is related