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Troubleshooting
If you are having problems printing follow this procedure:
1- Verify the power cable is plugged into an AC receptacle.
2- Verify the power cable is plugged into the printer.
Printing a test page
There are two different ways to print a test page:
From the printer panel
This is the internal printer test and will tell you if the printer is functioning.
1- Turn the printer off then turn the printer on.
2- Press and hold the Resume button until light goes out (about 3 seconds)
3- Release the Resume button
From the computer
This is the external test will tell you if the link between the computer and the printer is
functioning.
1- Click Start → Settings → Printers
2- Click the HP DeskJet 870Cxi printer icon to select the printer.
Compiled by: Brent Runnells, UH Hilo EPSCoR-ITER \\ . . .\sdal\How-To\ht_hp870cxi.doc
Last modified 7/13/04
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