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6 Using the Other Links as a resource
The Other Links box contains three permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for genuine HP supplies.
Figure 6-1 Device Information screen
NOTE You can use the Edit Other Links screen on the Settings tab to add up to five
customized links to the Web sites of your choice. These links appear throughout the EWS
screens, in the Other Links box beneath the left navigational bar. For more information, see
Edit
Other Links.
The following sections describe each of the links that appear by default in the Other Links box.
hp instant support
Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects
diagnostic information from your product and matches it with the HP information database. At hp instant
support, you can find intelligent solutions that help you resolve problems quickly and easily.
How hp instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard Company when
you click hp instant support. The hp instant support Web site reads the product data to analyze the
82 Chapter 6 Using the Other Links as a resource ENWW
Other Links