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contacting hp customer care
HP customer care's service and support provides expert advice on using your HP Deskjet
printer or solving problems with your printer. There are several ways to obtain
assistance—what you need, when you need it!
hp’s support process
HP customer care's support process
works most effectively if you look for
help in the following order:
1.
Use quick help.
See “viewing quick help” for more
information.
2.
Access HP customer care e-support.
Use your Internet connection any time
of the day to:
–
Check HP's Web support pages for
product help
–
Read the HP user community forum
messages or post a question
–
Send HP an email message
See “hp customer care e-support” for
more information.
3.
Contact HP customer care by phone
during hours of operation.
See “hp customer care by phone” for
more information.
Note
Support options and availability
vary by product, country/region, and
language.
hp customer care e-support
HP customer care e-support offers online
support for as long as you own your HP
printer. Get instant access to support
information, helpful printing tips and the
latest updates for your printer software
(also referred to as the printer driver)—
24 hours a day, seven days a week, all
at no cost to you.
hp support Websites
If you have a modem connected to your
computer and subscribe to an Internet
Service Provider or have direct access to
the Internet, you can obtain a wide
variety of information about your printer.
Check the Websites shown in the chart
on the next page.
If the country or language you need is
not listed in the chart, access HP
customer care online at
www.hp.com/
apcpo-support/regional.html
to see if a
Website in your language is available.