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10 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call or contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) website:
nl
http://welcome.hp.com/country/us/en/wwcontact.html.
For HP technical support:
• In the United States, for contact options see the Contact HP United States website:
nl
http://welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone:
• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls might be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-
ation about Care Packs, see the HP website:
nl
http://www.hp.com/hps.
• In other locations, see the Contact HP worldwide (in English) website:
nl
http:// welcome.hp.com/country/us/en/wwcontact.html.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
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http://www.hp.com/go/e-updates.
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
D2600/D2700 Disk Enclosure User Guide 61