HP (Hewlett-Packard) BC745A Computer Drive User Manual


 
Optional HP Care Pack Services that will enhance your HP product experience.
Optional Services
HP Data Migration Service for Windows
For customers who need to safely migrate Windows data within their TCP/IP networks with minimal
impact to their operations:
You have a need to migrate data between Windows servers within your TCP/IP network. Or you have a
need to migrate storage for your Windows servers. Or both. And you need to accomplish these migrations
efficiently while minimizing risk at the same time.
HP Data Migration Service for Windows offers you a cost competitive and convenient way to accommodate
data migration triggered by a need to refresh or consolidate storage, or to create different storage tiers.
This service offers a migration cost in line with the costs of storage products in small and medium-sized
storage environments. The service is delivered via a skilled HP service specialist with special consideration
for data availability, integrity, and ongoing operational performance during the transfer process.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-4734ENW.pdf
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit:
http://www.hp.com/support
Customer Technical
Training
Consider education as an integral part of your strategy to get the best return on investment for your HP
storage solution. HP offers a variety of training courses on storage software, networking, archiving and
disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led
courses at one of our 80 training centers worldwide to on-site training customized to your needs or online.
www.hp.com/learn/storage
HP Services Awards
HP Services continues to be recognized for service and support excellence by customers, partners,
industry organizations and publications around the world. Recent honors and award reflect our services
team's dedications, technical expertise, professionalism and uncompromising commitment to customer
satisfaction. For a list of all our awards, please visit:
http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.html
QuickSpecs
HP 3PAR StoreServ 7000 Storage
Service and Support, HP Care Pack, and Warranty Information
DA - 14433 North America — Version 17 — December 10, 2013
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