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SmartStart Scripting Toolkit ............................................................................................................. 34
HP ROM-Based Setup Utility ............................................................................................................ 34
HP Insight Control server deployment (formerly RDP) .......................................................................... 36
Re-entering the server serial number and product ID ........................................................................... 36
Management tools ................................................................................................................................... 37
Automatic Server Recovery ............................................................................................................. 37
ROMPaq utility .............................................................................................................................. 37
Integrated Lights-Out 3 technology ................................................................................................... 37
Erase Utility .................................................................................................................................. 38
StorageWorks library and tape tools ................................................................................................ 38
HP Systems Insight Manager ........................................................................................................... 38
Management Agents ...................................................................................................................... 39
HP ProLiant Essentials Virtualization Management Software ................................................................ 39
HP ProLiant Essentials Vulnerability and Patch Management Pack ........................................................ 39
HP Insight Server Migration software for ProLiant ............................................................................... 40
HP ProLiant Essentials Performance Management Pack ....................................................................... 40
HP Insight Control Environment Suites ............................................................................................... 40
HP Insight Control Linux Edition ....................................................................................................... 41
Redundant ROM support ................................................................................................................ 41
USB support and functionality ......................................................................................................... 42
Diagnostic tools ...................................................................................................................................... 42
HP Insight Diagnostics .................................................................................................................... 42
HP Insight Diagnostics survey functionality ........................................................................................ 42
Integrated Management Log ........................................................................................................... 43
Remote support and analysis tools ............................................................................................................. 43
HP Insight Remote Support software ................................................................................................. 43
Keeping the system current ....................................................................................................................... 44
Drivers ......................................................................................................................................... 44
ProLiant Support Packs ................................................................................................................... 44
Operating system version support .................................................................................................... 44
HP Smart Update Manager ............................................................................................................. 44
System Online ROM flash component utility ...................................................................................... 45
Change control and proactive notification ........................................................................................ 45
Care Pack .................................................................................................................................... 45
Troubleshooting .......................................................................................................................... 46
Troubleshooting resources ........................................................................................................................ 46
Pre-diagnostic steps ................................................................................................................................. 46
Important safety information ............................................................................................................ 46
Symptom information ..................................................................................................................... 48
Prepare the server for diagnosis ...................................................................................................... 48
Service notifications ................................................................................................................................. 49
Loose connections ................................................................................................................................... 49
Troubleshooting flowcharts ....................................................................................................................... 49
Start diagnosis flowchart ................................................................................................
................ 50
General diagnosis flowchart ........................................................................................................... 51
Server blade power-on problems flowchart ....................................................................................... 52
POST problems flowchart ............................................................................................................... 54
OS boot problems flowchart ........................................................................................................... 56
Server fault indications flowchart ..................................................................................................... 58
POST error messages and beep codes ....................................................................................................... 60
Battery replacement .................................................................................................................... 61