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Contents 4
Accessing a server blade with local media devices ............................................................................ 40
Configuration and utilities ............................................................................................................ 42
Server blade deployment tools .................................................................................................................. 42
Software drivers and additional components ..................................................................................... 42
HP BladeSystem c-Class Advanced management ............................................................................... 42
Network-based PXE deployment ...................................................................................................... 43
Deployment methods ...................................................................................................................... 45
Configuration tools .................................................................................................................................. 48
SmartStart software ........................................................................................................................ 48
HP ROM-Based Setup Utility ............................................................................................................ 49
Array Configuration Utility .............................................................................................................. 51
Option ROM Configuration for Arrays ............................................................................................. 52
Re-entering the server serial number and product ID ........................................................................... 52
Management tools ................................................................................................................................... 53
Automatic Server Recovery ............................................................................................................. 53
ROMPaq utility .............................................................................................................................. 53
Integrated Lights-Out 2 technology ................................................................................................... 53
Erase Utility .................................................................................................................................. 54
Redundant ROM support ................................................................................................................ 54
USB support and functionality ......................................................................................................... 54
Internal SD support ........................................................................................................................ 55
Diagnostic tools ...................................................................................................................................... 55
HP Insight Diagnostics .................................................................................................................... 55
HP Insight Diagnostics survey functionality ........................................................................................ 55
HP Insight Server Migration software for ProLiant ............................................................................... 56
Integrated Management Log ........................................................................................................... 56
Remote support and analysis tools ............................................................................................................. 56
HP Insight Remote Support software ................................................................................................. 56
Keeping the system current ....................................................................................................................... 57
Drivers ......................................................................................................................................... 57
ProLiant Support Packs ................................................................................................................... 57
Operating System Version Support .................................................................................................. 57
HP Smart Update Manager ............................................................................................................. 58
Change control and proactive notification ........................................................................................ 58
Care Pack .................................................................................................................................... 58
Troubleshooting .......................................................................................................................... 59
Troubleshooting resources ........................................................................................................................ 59
Pre-diagnostic steps ................................................................................................................................. 59
Important safety information ............................................................................................................ 59
Symptom information ..................................................................................................................... 61
Prepare the server for diagnosis ...................................................................................................... 61
Loose connections ................................................................................................................................... 63
Service notifications ................................................................................................................................. 63
Server health LEDs ................................................................................................................................... 63
Troubleshooting flowcharts ....................................................................................................................... 63
Start diagnosis flowchart ................................................................................................................ 64
General diagnosis flowchart ........................................................................................................... 65
Server blade power-on problems flowchart ....................................................................................... 67
POST problems flowchart ............................................................................................................... 69
OS boot problems flowchart ........................................................................................................... 71
Server fault indications flowchart ..................................................................................................... 73
POST error messages and beep codes ....................................................................................................... 75