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Factory Express
Portfolio for Servers
and Storage
HP Factory Express offers configuration, customization, integration and deployment services for
HP servers and storage products. Customers can choose how their factory solutions are built,
tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading,
asset tagging, and custom packaging. HP products supported through Factory Express include a
wide array of servers and storage: HP Integrity, HP ProLiant, HP Integrity Server Blades, HP
ProLiant Server Blades, HP BladeSystem, HP 9000 servers as well as the MSA1000, VA7xxx,
EVA, XP, rackable tape libraries and configurable network switches.
For more information on Factory Express services for your specific server model please contact
your sales representative or go to
http://www.hp.com/go/factory-express
.
HP Enterprise
Configurator
The HP eCo-Enterprise Configurator now provides factory default racking for our HP hardware
portfolio. This approach is aligned with our strategic direction to meet the needs and expectations
of our valued customers. If you require "custom" rack configuration, please contact HP's Customer
Business Center or an Authorized Partner for assistance. For additional information please visit:
http://h30099.www3.hp.com/configurator/
Service and Support
HP Premium Services are available for the HP Integrity BL870c server blade. These services offer
integrated hardware and software support to help customers maintain a robust, stable, flexible IT
environment that enhances their business agility. They encompass today's most popular products,
including UNIX, Windows and Linux servers, as well as mobile technology, network devices,
desktops, printers, storage solutions, management software and more.
All of these Premium offerings let customers leverage HP Services multi-vendor, multi-technology
experience and expertise; global reach with delivery capabilities from 600 offices in 160 countries;
single-point-of-contact problem diagnosis and resolution; advanced remote monitoring and
performance enhancement technologies; and proven support management processes based on
IT best practices.
HP Services professionals can help customers identify the Premium support offering that fits their
business and technology goals. HP Premium Hardware and Software Services include:
Mission Critical Partnership
– custom services to help you achieve your strategic business
goals and fulfill your most demanding service-level commitments through continual service-
quality improvements
HP Critical Service
– comprehensive preventive services and super-responsive support to
maximize availability and minimize downtime risk exposure in mission-critical environments
HP Proactive 24 Service
– collaborate with HP Services professionals to improve
operational effectiveness, performance, and stability through joint services planning and
24x7 hardware/Software Support
Support Plus 24
– 24x7x365 onsite hardware and over-the-phone Software Support for HP
and selected multi vendor products, plus software updates at substantial subscription
savings
Support Plus
– the economical choice for single-source hardware/Software Support
delivered during extended business hours, as well as cost-saving software updates
This product is covered by a global limited warranty and supported by HP Services.
NOTE:
Server Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support.
NOTE:
Server Blade Enclosure Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-
site support.
Care Pack services provide a range of life cycle support options that let you choose the service
QuickSpecs
HP Integrity BL870c Server Blade
Standard Features
DA - 12926 Worldwide QuickSpecs — Version 1 — 2.11.2008
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