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4. Lift the automatic document feeder mechanism.
There is a glass strip under the automatic document feeder.
5. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on
the glass, since they can damage it. Do not place or spray liquid directly on the
glass. The liquid might seep under the glass and damage the device.
6. Lower the automatic document feeder mechanism, and then close the cover of the
automatic document feeder.
7. Close the lid.
8. Plug in the power cord, and then turn on the HP all-in-one.
General troubleshooting tips and resources
Try these when you begin troubleshooting a printing problem.
• For a paper jam, see
Clear jams.
• For paper-feed problems, such as the paper skew and paper pick, see
Solve paper-
feed problems.
• Power light is on and not blinking. When the device is turned on for the first time, it
takes approximately 12 minutes to initialize.
General troubleshooting tips and resources 163