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printer is not printing
verify the following
● Printer is connected to the power source.
● Cable connections are secure.
● Printer is turned on.
● Print cartridges are correctly installed .
● Paper or other media is correctly loaded in the paper tray.
● Printer cover is closed.
● Rear Access Door is attached.
check the power light
If the Power light is flashing, there may be an error.
See power light is flashing for more information.
check the printer cable connection
If the printer cable is attached to a USB hub, there may be a printing conflict. There
are two methods for solving the conflict:
● Attach the printer's USB cable directly to your computer, or
● When printing, do not use other USB devices that are attached to the hub.
if the printer does not turn on
The printer may have drawn too much power.
1. Disconnect the power cord from the electrical outlet.
2. Wait approximately 10 seconds.
3. Reconnect the power cord.
4. Press the Power button to turn on the printer.
If the printer still does not turn on, try the following:
● Plug the printer into another electrical outlet, or
● Plug the printer directly into an electrical outlet rather than into a surge
protector.