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19For more information, visit: www.hp.com/hps/support
•Dreamofbeingabletospendmoretimefocusing
on your core competencies and less on day-to-day
IT services? Our outsourcing services and global IT
expertise can make this dream a reality.
•Tospeedproductimplementation,considerour
factory-direct capabilities. Our plug-and-play
solutions are integrated, tested, and shipped in a
fully configured rack. Included are pre-delivery site
reviews, factory installation and configuration, onsite
installation, and product orientation.
•Intoday’sfast-pacedbusinessenvironment,your
employees need to quickly assimilate new IT skills. HP
can help you achieve this goal with a variety of training
services, including instructor-led courses, customized
onsite training, and innovative remotely assisted courses.
Capitalize on your IT environment capabilities with
a service partner who thoroughly understands server,
storage, and network technology in a multi-vendor
environment. HP, working in partnership with
HP Authorized Channel Partners, has the expertise
and skill. Whether your company is a medium-sized
organization or a large global corporation, HP Services
can help. To learn more, visit www.hp.com/hps/support
HP Services
Scalable, flexible, and reliable—like your storage
As your business grows, your storage needs can change dramatically.
You need services and support that can scale in the same way your
storage does. HP Services can help you manage and evolve your
storage environment so that you can easily handle growth, decrease
operational costs, and protect data while reducing risk.
Whatever your storage needs, you can rely on HP and our
authorized channel partners to work side by side with you for optimal
results. We understand the needs of your dynamic business. That’s
why we provide a comprehensive range of scalable, affordable, and
reliable services to support your disk storage systems, tape storage
and media, storage networking, and archiving solutions.
HP recommended service levels:
•Hardware Installation or Hardware Installation and Startup
(if available): Provides initial hardware installation of your
product into your technology environment (system configuration
is not included).
•3-year Support Plus 24: Provides integrated hardware and
software support services designed specifically for your
technology. HP Services engineers deliver reactive onsite hardware
support and over-the-phone software support around-the-clock.
For more information about HP services and support, contact your
HP sales representative or HP Authorized Channel Partner or, visit
www.hp.com/hps/storage