15
troubleshooting
My computer does not recognize the Wireless USB Network Adapter.
❑ Verify that the USB cable is properly connected to both the Type B USB adapter
port and the Type A USB computer port.
❑ Verify that the USB controller is enabled in the computer’s BIOS. Check your
computer’s documentation for more information.
The Wireless USB Network Adapter does not work properly.
❑ Reinsert the adapter’s USB cable into the computer’s USB port.
❑ Verify that the adapter is installed properly:
1 Right-click My Computer.
2 Select Properties.
3 Select the Hardware tab, click Device Manager, and double-click
Network Adapters. If the adapter is installed properly, it will be
displayed. If you see a yellow exclamation point, there may be a resource
conflict. If so, do the following:
❑ Uninstall the drive software from your PC.
❑ Restart your PC.
❑ Repeat the adapter’s software installation.
My computer cannot communicate with computers linked via Ethernet to the
wireless network in the infrastructure configuration.
❑ Verify that the computer you are trying to contact is powered on.
❑ Verify that your adapter is configured for the same channel, SSID, and WEP as
the other computers in the infrastructure configuration.