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1 Installing the HP LAN Card
Troubleshooting
12English
Troubleshooting
The HP LAN card does
not work
• Check that the installation requirements have been adhered to (refer
to page 3).
• Check that:
❒ The pre-installation steps have been followed (refer to page 6).
❒ The HP LAN card is correctly installed (refer to page 8).
❒ The LAN-specific fields in the HP PC Setup utility are correctly
set (refer to page 9).
❒ The post-installation steps have been followed (refer to page 10).
• Check the network cables. In particular, check that the network
cable connections are secure and that the cables are not damaged. If
you find any loose connections or damaged cables, fix them and then
see if your PC can communicate on the network.
• Check with the network administrator whether the network is active.
The light on the HP LAN card’s rear panel is off when there is no
autonegotiation response, for example, when the LAN cable is not
connected to the network HUB.
• Check that the PCI slot in which the HP LAN card is installed is
enabled in the HP PC Setup utility (Advanced
➜PCI Configuration).
The PC cannot be
started or woken up
from the network
• Check that the external start connector cable is connected to the HP
LAN card and to the PC’s system board.
• Check that the LAN-specific fields in the HP PC Setup utility are
correctly set (refer to page 9).
book.bk : chapter.fb Page 12 Monday, October 13, 1997 6:08 PM