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User Guide A–1
A
Troubleshooting
Solving Common Problems
The following table lists possible problems and the recommended
solutions.
Problem Solution
Power LED is not on Check if the power switch is in the ON position.
Power cord should be connected.
No Plug & Play Check if the PC system is Plug & Play compatible.
Check if the Video Card is Plug & Play compatible.
Check if the D-15 plug pin of Video Cable is bent.
Picture is fuzzy Adjust the contrast and brightness controls.
Picture bounces or a
wave pattern is
present in the picture
Move electrical devices that may cause electrical
interference.
The power LED is
ON but there's no
video or no picture
Computer Power Switch should be in the ON
position.
Computer Video Card should be snugly seated in its
slot.
Be sure monitor's video cable is properly connected
to the computer.
Inspect monitor's video cable and be sure none of
the pins are bent.
Be sure the computer is operational by pressing the
Caps Lock key on the keyboard while observing the
Caps Lock LED. The LED should either turn ON or
OFF after pressing the Caps Lock key.