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Problem Possible Cause Solution
OSD Lockout is displayed. The monitor's OSD Lockout
function is enabled.
Press and hold the Menu button for 10 seconds to
disable the OSD Lockout function.
Power Button Lockout is
displayed.
The monitor's Power Button
Lockout function is enabled.
Press and hold the power button for 10 seconds to
unlock the power button function.
Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
30 Appendix A Troubleshooting ENWW