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3 Illustrated parts catalog
Serial number location
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number: This alphanumeric identifier is unique to each product.
(3) Product part number: This identifier provides specific information about the product's hardware
components. The part number helps a service technician to determine what components and parts
are needed.
(4) Warranty: This number describes the duration (in years) of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
18 Chapter 3 Illustrated parts catalog