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A–2 User’s Guide
Troubleshooting
Using the worldwide Web
Before contacting customer services, refer to the support web site
at:
http://www.hp.com/go/support
Image is not
centered.
Position may need
adjustment.
Press the Menu button to
access the OSD menu.
Select Position/Size to adjust
the horizontal or vertical
position of the image.
“No Connection,
Check Signal Cable”
is displayed on
screen.
Monitor video cable is
disconnected.
Connect the 15-pin monitor
video cable to the computer.
Be sure that the computer
power is on.
“Sync. Out of Range,
68.77kHz 168Hz
PP” is displayed on
screen.
Video resolution and/or
refresh rate are set
higher than what your
monitor supports.
Restart your computer and
enter Safe Mode. Change
your settings to a supported
setting (see “Technical
Specifications”). Restart your
computer so that the new
settings take effect.
Monitor is
overheating.
There is not enough air
space to allow proper
ventilation.
Leave at least 3 inches
(76 mm) of ventilation space
around the monitor.
Problem Possible Cause Solution
P930.book Page 2 Monday, September 9, 2002 12:20 PM