HP (Hewlett-Packard) QW778AAR#ABA Personal Computer User Manual


 
8. Complete the registration process, and wait until you see the desktop.
9. Turn off the computer, reconnect all peripheral devices, and turn the computer back on.
System Recovery from recovery media
CAUTION: System Recovery deletes all data and programs you created or installed. Back up any
important data to a removable disc or USB flash drive.
To create recovery media, see Creating recovery media on page 13.
To perform a System Recovery using recovery media:
1. If the computer is working, create a backup DVD or backup USB flash drive containing all the
data files you want to save, and then remove the backup media from the drive tray.
2. If using recovery DVDs, insert recovery disc #1 into the DVD drive tray, and close the tray. If using
a recovery USB flash drive, insert it into a USB port.
3. If the computer works, click Start, click the Arrow button next to Shut Down, and then click Shut
Down. Or, if the computer is not responding, press and hold the Power button for
approximately 5 seconds, or until the computer turns off.
4. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.
5. Press the Power button to turn on the computer. If you are using a recovery DVD, the computer
automatically runs Recovery Manager from the disc. Skip to step 7.
6. If you are running System Recovery from a USB flash drive, press Esc as the computer is powering
on to bring up the boot menu. Use the arrow keys to select the USB device and press Enter to boot
from that device.
7. If you are prompted to choose between running System Recovery from media or from hard drive,
select media, and then click Next.
8. Under I need help immediately, click Factory Reset.
9. If you are prompted to back up your files, and you have not done so, select Back up your files
first (recommended), and then click Next. Otherwise, select Recover without backing
up your files, and then click Next.
10. If you are prompted to insert the next recovery disc, do so.
11. When the Recovery Manager is finished, remove all recovery media from the system.
12. Click Finish to restart the computer.
Recovery media
Recovery media can be created on either blank DVD discs or a USB flash drive (one or the other, but
not both). Create recovery media from the recovery image stored on your hard disk drive. This image
contains the operating system and software program files that were originally installed on your
computer at the factory. You can create only one set of recovery media for your computer, and the
media can be used only with this computer. Store the recovery media in a safe place.
NOTE: Some features might not be available on systems that are shipped without a version of
Microsoft Windows.
12 Chapter 3 System recovery ENWW