HP (Hewlett-Packard) QW915A Server User Manual


 
technical advice.
Basic Care-Minimum
recommended support
Related Services
HP Entry Storage Data
Migration Service for
Windows
For customers who need to safely migrate Windows data within their TCP/IP networks with minimal impact
to their operations:
You have a need to migrate data between Windows servers within your TCP/IP network. Or you have a
need to migrate storage for your Windows servers. Or both. And you need to accomplish these migrations
efficiently while minimizing risk at the same time.
HP Entry Storage Data Migration Service for Windows offers you a cost competitive and convenient way to
accommodate data migration triggered by a need to refresh or consolidate storage, or to create different
storage tiers. This service offers a migration cost in line with the costs of storage products in small and
medium-sized storage environments. The service is delivered via a skilled HP service specialist with special
consideration for data availability, integrity, and ongoing operational performance during the transfer
process.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-4734ENW.pdf
Standard Care
-
maintains
high level of uptime, along
with expert help to cut the
cost and complexity of
implementation and
support
HP Proactive Care 24x7-
for a higher return on your storage investment, Proactive Care delivers hardware
and software support services designed specifically for your technology; rapid access to Advanced
Solution Center Specialists plus, Firmware/Software management and best practice advice. Customers can
optimize the return on their IT investment and realize the advantage of running their business critical
applications on virtualized infrastructure. Plus, HP Proactive Select 10 credits per year, select from an
extensive menu of consultancy and technical services, such as onsite firmware upgrades, health checks,
assessments, and education.
Additional Option:
HP Proactive Care Personalized Support
- The HP Proactive Care Personalized Support option allows for
an increased personalization of the Proactive Care support experience through the assignment of an
Account Service Manager (ASM) who provides IT best practice advice to help address IT issues and projects.
The ASM will develop an annual support plan, provide four days of operational and technical advice, and
conduct semi-annual support reviews to ensure the Proactive Care service deliverables address the
customer's IT priorities. This option is only available for Proactive Care customers and may be purchased
once per environment.
HP Personalized Support Additional Day
- Customers who require more time than is provided by the
Personalized Support option can elect to purchase additional days through the Personalized Support
Additional Day option. The time may be used to provide extra support reviews and/or more operational &
technical advice.
QuickSpecs
HP D2220sb Storage Blade
Service and Support, HP Care Pack, and Warranty Information
DA - 14507 North America — Version 7 — December 20, 2013
Page 8