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Support, warranty, and specifications 23
Contacting HP Customer Support
In addition to the Web, you can contact HP by telephone or mail for support and
service for your scanner. Prices, availability, and hours of support are subject to
change without notice.
How HP can help
HP's support hotline can help resolve problems with:
● setup
● installation
● configuration
● operation
For questions relating to operating systems or network configurations, contact your
point of purchase or internal support department. For help with non-HP hardware or
software, please contact the manufacturer of the other product.
Before you call
Please have the following information ready before you call.
● serial number (found on the back or bottom of your scanner)
● product name
● date of purchase