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Returning Your Unit for Service
Before sending your unit in for repair, please contact the factory, either by
phone or by email, to obtain a Repair Authorization Number for your unit.
NOTE: Please do not return your Humminbird® to the store for service.
Please have your product model name and serial number available before
calling the factory. If you contact the factory by e-mail, please include your
product model name and serial number in the e-mail, and use Request for
Repair Authorization Number for your e-mail subject header. You should
include your Repair Authorization Number in all subsequent communications
about your unit.
For IN-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from the Humminbird® Customer
Resource Center.
• Tag product with your name, street address, phone number and your
assigned Repair Authorization Number.
• Include a brief written description of the problem.
• Include a copy of your receipt (to show proof and date of purchase).
• Return product freight prepaid to Humminbird®, using an insured carrier
with delivery confirmation.
For OUT-OF-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from the Humminbird® Customer
Resource Center.
• Include payment in the form of credit card number and expiration date,
money order or personal check. Please do not send cash.
• Tag product with your name, street address, phone number and your
assigned Repair Authorization Number.
• Include a brief written description of the problem.
• Return product freight prepaid to Humminbird®, using an insured carrier
with delivery confirmation.
Contact Humminbird®
Contact the Humminbird® Customer Resource Center
in any of the following ways:
By Telephone
(Monday - Friday 8:00 a.m. to 4:30 p.m. Central Standard Time):
1-800-633-1468
By e-mail
(typically we respond to your e-mail within three business days):
cservice@johnsonoutdoors.com
For direct shipping, our address is:
Humminbird
Service Department
678 Humminbird Lane
Eufaula, AL 36027 USA
© 2008 Humminbird®, Eufaula AL, USA.
All rights reserved.