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Service and support information
Getting help around the world
International Warranty Service (IWS) is available for customers
who are moving products or traveling to countries where their
product (as identified by the 4–digit machine type) is sold and
serviced by IBM or IBM authorized representatives. Warranty
service delivery methods of the servicing country will be in effect.
IBM reserves the right to change or modify its service delivery
methods by country at any time without notice. Service proce-
dures vary by country, and some service and parts may not be
available in all countries because of the laws of that particular
country. Some countries have fees that apply where service is
provided on-site in remote locations.
To register, call one of the following IWS offices:
Before you call for service, have on hand:
The exact wording of any error messages
Hardware and software configuration information
A description of the problem
Information and serial numbers of any options installed on
your system
Your Name:
_______________________________
Company Name:
_______________________________
Machine Type:
_______________________________
Serial Number (S/N):
_______________________________
Place of Purchase:
_______________________________
IBM Service Website:
_______________________________
IBM Service Number:
_______________________________
Southeast Asia, Australia, New Zealand, and
Hong Kong: 61-2-9354-4171
Canada, Latin America, and the U.S.: 1-800-497-7426
or 248-740-1215
Europe, Middle East, and Africa: 44-1475-893638
Japan, Korea, China (except Hong Kong), and
Taiwan: 81-46–273-7598
Copyright IBM Corporation 2000
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