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Troubleshooting
If you have a problem setting up or using your monitor, you may be able to
solve it yourself. Before calling your retailer or IBM, try the suggested actions
that are appropriate to your problem.
Problem
Possible
Cause
Suggested Action Reference
Screen is blank
and power
indicator is off
No power to
monitor
Ensure that the electrical
outlet and the monitor are
both switched on.
Check that the power cord
is firmly plugged into the
electrical outlet and the
power supply unit.
If the power cord plug has
a removable fuse, replace
it.
Try another power cord.
Try another electrical
outlet.
Connecting
your Monitor
section on
page 4
Screen is blank
and power
indicator is
steady green
Brightness
and Contrast
may be too
low
Adjust brightness and
contrast.
User
controls
section on
page 14
Screen is blank
and power
indicator is
steady amber
The monitor is
in the Power
Management
Standby state
Press any key on the
keyboard or move the
mouse to restore
operation.
Check the Power
Management software on
your computer
Power
Management
section on
page 21
For image problems, you
may want to run
A
UTO
S
ETUP
again before consulting to
this section. In most cases,
A
UTO
S
ETUP
can fix the problems. See
Auto Setup for the PC
on
page 7 for details.