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On-site service: IBM on-site repair (IOR), 24 hours per day, 7 days a week, same-day
response. IBM will repair the failing machine at your location and verify its operation. You must
provide a suitable working area to allow disassembly and reassembly of the IBM machine. The
area must be clean, well-lit, and suitable for the purpose.
Warranty service upgrades and maintenance service options: For ServiceElect (Z125-5510)
and ServiceSuite™ (Z125-5745) Statements of Work
IOR, 24 hours a day, 7 days a week, same-day response
Maintenance services: IOR, 24 hours a day, 7 days a week, same-day response
Usage plan machine: No
IBM hourly service rate classification: Two
When a type of service involves the exchange of a machine part, the replacement may not be
new, but will be in good working order.
Field-installable features: Yes
Model conversions: No
Machine installation: Customer setup. Customers are responsible for installation according to
the instructions IBM provides with the machine.
Graduated program license charges apply: Yes
The following processor groups apply for software with graduated charges.
Machine Processor
type Model Edition Group
9406 525 7790 Express Configuration 1 P10
9406 525 7791 Express Configuration 2 P10
9406 525 7792 Express Configuration 3 P10
9406 525 6910 CBU Configuration 1 P10
Licensed Machine Code: IBM Machine Code is licensed for use by a customer on the IBM
Machine for which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with its
specifications, and only for the capacity authorized by IBM and acquired for the customer.
Machine Code may sometimes be referred to as "Licensed Internal Code" or "LIC" in
documentation or on the machine with which the Machine Code was delivered. All such code,
whether referred to or marked as Machine Code, Licensed Internal Code or LIC is subject to the
IBM License Agreement for Machine Code.
Should it become necessary for IBM to make changes to Machine Code, IBM will make the
changes available at the IBM System i technical support page on ibm.com. If the machine does
not function as warranted and your problem can be resolved through your application of Machine
Code changes, you are responsible for downloading and installing the designated Machine Code
changes as IBM specifies. You may request IBM to install Machine Code changes; however, you
may be charged for the installation of such changes.
You can obtain a copy of the agreement at the following Web site or by contacting your IBM
representative.
http://www-1.ibm.com/servers/support
/machine_warranties/machine_code.html
Machine using LMC Type Model: 9406-525
Educational allowance: A reduced charge is available to qualified education customers. The
educational allowance may not be added to any other discount or allowance.
The educational allowance is 15% for the products in this announcement.
Prices
IBM United States Announcement 107-182
IBM is a registered trademark of International Business Machines Corporation
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