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Other problems
Problem: The computer locks or does not accept any input.
Solution: Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are working
on the network.
To turn off the computer, press and hold the power switch for 4 seconds or
more.
Problem: The computer does not turn off with the power switch.
Solution: If the standby indicator is on and you are working under battery
power, replace the battery with a fully charged one or change your power
source to ac power.
If you still have a problem, press and hold the power switch for 4 seconds or
more; this forces the computer to turn off.
Problem: The computer does not start from a device you want, such as a
diskette drive.
Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure
that the startup sequence in the IBM BIOS Setup Utility is set so that the
computer starts from the device you want.
Also make sure that the device from which the computer starts is enabled by
checking that there is no ! mark preceding the device name.
Problem: The computer does not respond.
Solution: IRQs for the PCI are all set as 11. The computer does not respond
because it cannot share the IRQ with other devices. Refer to the ThinkPad
Configuration Program.
Problem: You may receive an “Unsafe Removal of Device” message that
mentions the USB 1.x device when you resume from suspend or hibernation
in Windows 2000.
Solution: You can safely close this message window. It concerns a USB driver
issue in Windows 2000. More information is available at the Microsoft
Knowledge Base Homepage at http://support.microsoft.com/. Just type
“Q328580” and “Q323754” in the search field, and click the search button.
Problem: The computer cannot play a CD, or the sound quality of a CD is not
good.
Solving computer problems
Chapter 2. Solving computer problems 27