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9: WARRANTY INFORMATION
IBM Statement of Limited Warranty Z125-4753-07 11/2002
Part 1 - General Terms
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country- unique Terms,
and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warran-
ties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for
your use, and not for resale. The term “Machine” means an IBM machine, its features, conversions, up-
grades, elements, or accessories, or any combination of them. The term “Machine” does not include any
software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing
in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms
to IBM's Official Published Specifications (“Specifications”) which are available on request. The
warranty period for the Machine starts on the original Date of Installation and is specified in Part 3 -
Warranty Information. The date on your invoice or sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of
parts and their return to IBM. A part that replaces a removed part will assume the warranty service status
of the removed part. Unless IBM specifies otherwise, these warranties apply only in the country or
region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
• any software programs, whether pre-loaded or shipped with the Machine, or installed subsequently;
• failure resulting from misuse (including but not limited to use of any Machine capacity or
capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical
or operating environment, or improper maintenance by you;
• failure caused by a product for which IBM is not responsible; and
• any non-IBM products, including those that IBM may procure and provide with or integrate into an
IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone
with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT
WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period, contact IBM or your reseller
to obtain warranty service. If you do not register the Machine with IBM, you may be required to present