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20
Troubleshooting
If
y
ou have a problem settin
g
up or usin
g
y
our monitor,
y
ou ma
y
be able to
solve it
y
ourself. Before callin
g
y
our retailer or IBM, tr
y
the su
gg
ested actions
that are appropriate to
y
our problem.
Problem
Possible
Cause
Su
gg
ested Action Reference
Screen is blank
and power
indicator is off
No power to
monitor
Ensure that the
electrical outlet and the
monitor are both switched
on.
Check that the power
cord is firml
y
plu
gg
ed into
the electrical outlet and the
power suppl
y
unit.
If the power cord plu
g
has a removable fuse,
replace it.
Tr
y
another power
cord.
Tr
y
another electrical
outlet.
Connectin
g
y
our Monitor
section on
pa
g
e 5
Screen is blank
and power
indicator is
stead
y
g
reen
Bri
g
htness
and Contrast
ma
y
be too
low
Adjust bri
g
htness and
contrast.
User
controls
section on
pa
g
e 13
Screen is blank
and power
indicator is
stead
y
amber
The monitor is
in the Power
Mana
g
ement
Standb
y
state
Press an
y
ke
y
on the
ke
y
board or move the
mouse to restore
operation.
Check the Power
Mana
g
ement software on
y
our computer
Power
Mana
g
ement
section on
pa
g
e 19
T54A-E.book Page 20 Saturday, February 19, 2000 12:05 PM